Users

Individual profiles and everything one person did.

Users moves from aggregate to individual.

Profiles

A profile shows one person's history: what they did, in order, with properties.

Why it is useful

Aggregates tell you something is wrong; individuals tell you what. A funnel drop becomes obvious when you watch three people hit the same obstacle.

Finding someone

Search by identifier, or arrive from a report by drilling into a segment.

Privacy

Profiles contain behavioural data about identifiable people. Access follows your workspace permissions, and you should apply the same care here as anywhere else holding personal data.

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